Kirsten Williams,
Psychologist & Child Psychotherapist
The Grove Psychology Practice
The Gardens Medical Centre
Helplines & Community Supports
Here you’ll find links to helplines, safety planning resources, and community services.
If you or someone you are with is in immediate danger, please call 000 or go to your nearest hospital emergency department.
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​If you’re struggling, or if you’re worried about someone else, free and confidential support is available through the crisis lines below. You don’t have to wait until things get worse — support is available 24/7.
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Lifeline – 13 11 14
A free, national 24-hour counselling service for adults and young people, offering crisis support and suicide prevention. Visit their website.
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Suicide Call Back Service – 1300 659 467
A free, national 24-hour service providing phone, video, and online counselling to people thinking about suicide, those worried about someone, and people bereaved by suicide. Visit their website.
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Kids Helpline – 1800 551 800
A free and confidential 24-hour service for children and young people aged 5–25 across Australia. Support is available by phone or online chat. Visit their website.
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Mental Health Line – 1800 011 511
NSW Health’s free, 24/7 statewide service providing advice and linking people with local mental health services.
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Healthdirect
An Australian government service providing a directory of mental health supports, including crisis lines, counselling options, and resources for general emotional and psychological wellbeing. Visit their website
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Safety Planning and Support
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A safety plan is a simple guide you prepare ahead of time, so that if suicidal thoughts or self-harm urges arise, you already have clear steps to follow to help you stay safe. Read more about creating a safety plan here
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Other Ways to Find Support
For longer-term support beyond crisis care, you might want to connect with a therapist or counsellor. Here are some pathways to begin.
Speak to Your GP – Your doctor may be able to connect you with local mental health services or provide a referral for Medicare-supported therapy through a Mental Health Care Plan.
Employee Assistance Program (EAP) – If your workplace offers an EAP program, you may have access to short-term counselling at no cost through your employer.
Community and Nonprofit Services – Some community-based mental health services offer free or low-cost support, particularly for crisis support, family violence, and specialist counselling. Your GP or local health service may be able to guide you toward options in your area.​​
If you’d like more options for connecting with a therapist, the directories below can help you search for therapists and counsellors.
​Psychology Today - offers a detailed listing of mental health professionals across Australia
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EMDR Association of Australia (EMDRAA) – Find and EMDRAA EMDR therapist across Australia.
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Australian Psychological Society (APS) – Find a Psychologist – Search for registered psychologists across Australia.
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Child-Parent Psychotherapy (CPP) – Find a CPP provider - Search for rostered Child Parent psychotherapists.
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Child Psychoanalytic Psychotherapy Association of Australia (CPPAA) - Find a Child & Adolescent Psychoanalytic Psychotherapist​
